Trade Secret Gripes
It’s not surprising that the Herald Sun reports that tradies suffer with clients that don’t call to cancel appointments, have misunderstandings over quotes and work expectations and problems chasing payment.
According to the report, hiring platform hipages surveyed 2600 tradies and 1230 consumers late last year, highlighting that almost 3/5 consumers found it difficult to find and hire a tradie. The report also found that the tradespeople most trusted are punctual, respectful of homes and insured.
However, many of the problems identified in the report can be avoided with a strong focus on three simple elements:
Adminflow can give your trade business the leading edge across these three elements. Our team promote respect for your clients and the professionalism of the tradies. Here at Adminflow, we support you as we deal with all the enquiries, requests and bookings. We have also mastered the art of great communication, we are the customer service go between with your clients and can utilise technology to confirm bookings and quotes. We can also work with you to sharpen your payment processes to ensure your cashflow improves.
This leaves you to focus on making money by being on the tools, whilst we take care of all the client and backroom side of the business to avoid the ‘trade secret gripes’.